ETL9.1: Multiple Emails Generated For Time Approval (Doc ID 2056369.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

It appears after applying HCM 9.1 Bundle 16 - 18 Managers are getting multiple email notifications.

Steps to Recreate:
1. Report time for a punch time reporter for one day and submit timesheet
2. The approver receives one email notification.
3. Login back as time reporter and submit time for one more day and submit.
4. Approver now receives 4 email notification. Where as expected to see only one notification.

Business Impact:
Multiple notification cause confusion for user.

Cause

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