Company Directory: Peers Not Displaying in Profile HR Details (Doc ID 2056903.1)

Last updated on DECEMBER 07, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue #1:  The "Peers" Data in Company Directory > Employee Profile > HR Details Tab Does not Display, even though Configured to Display in Common Definitions setup page. 

Issue #2:  The Peers data will only display if the Job Tree Builder Process is run for the specific employee ID, however it only appears in the employee profile for single employee not entire Company Directory.

The issue can be reproduced at will with the following steps:
1. Navigate: Main Menu > Company Directory
2. Enter Employee Name Searched
3. Select "Profile" Tab
4. Under the "Contact Information" Box with Employee Information
5. Locate "HR Details" Box Below "Contact Information" Section
6. The following data is displayed - Department, Reports To, Direct Reports, and Teams
7. Peers Section is Not Displayed

The Peers data will only display if the Job Tree Builder Process is run for the specific employee ID, however it only appears in the employee profile for single employee not entire Company Directory.

Cause

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