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Move to New Class Status is Incorrectly Assigned for Dropped Learner (Doc ID 2056952.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Move to New Class status is incorrectly assigned for Dropped Learner

In Administer Class Roster, Move to New Class status is getting assigned for an enrollment even though that enrollment is already dropped out from class.

1: Navigation: Main Menu > Enterprise Learning > Learner Tasks > Administer Class Rosters

2.Provide Class Code (Eg: PresMicros03) and Click on “Search” button.

3.Click on “Roster” button under Learning Classes grid.

4.Select Learners where Current Status in (“Enrolled”,”Dropped”) under Roster Grid.
5.Select Group Actions as “Move to New Class” and Click on “Go” button.

6.After Clicked on “Go” button, Move to New Class status is getting assigned for an enrollment even though that enrollment is already dropped out from class. Please refer attached document

Cause

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In this Document
Symptoms
Cause
Solution
References


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