Error when Log into Self Service using User Profile with a Future Hire: "Function getPrimaryDeptTitle does not return a result." (Doc ID 2056986.1)

Last updated on SEPTEMBER 20, 2015

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When log in into PeopleSoft using user profile on a future hired employee an Error appears when navigating to Main menu > Self service > Personal information


ERROR

Function getPrimaryDeptTitle does not return a result.
HR_EMPL_PHOTO.EmployeePhoto.OnExecute Name:getPrimaryDeptTitle PCPC:7054 Statement:137
Called from:HR_EMPL_PHOTO.EmployeePhotoNUI.OnExecute Name:DisplayESSPhotoHeaderNUI Statement:14
Called from:HR_FL.MASTER_LIST.PersonalDetails.OnExecute Name:SetPageTitles Statement:33
Called from:HR_FL.ESS.Addresses.OnExecute Name:PostBuild Statement:15
Called from:HR_EE_ADDR_FL.GBL.PostBuild Statement:1

The named function was declared to return a result, but doesn't

STEPS

The issue can be reproduced at will with the following steps:
1. Hire an employee with Future hire date
2. Create a user profile using the employee ID of the employee that was hired using future dated hire date
3. Login using the created user profile.
4. Main menu > self service > Personal information


Cause

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