EGL9.2: Adding Attachments is Changing User and Date/Time Stamp in Reconciliation Workbench.

(Doc ID 2057146.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Ledgers

ACTUAL BEHAVIOR
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System updates User and Date/Time Stamp in Reconciliation Workbench for the previous attachment rows, which were entered by different users.

EXPECTED BEHAVIOR
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System should not update User and Date/Time Stamp in Reconciliation Workbench for the previous attachment rows, which were entered by different users.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Sign in using User ID VP1.
  2. Navigate to General Ledger > Perform Reconciliation > Workbench and add a new Inquiry Name.
  3. Enter value for As of Date From, As of Date To and Business Unit.
  4. Click on ‘Search’.
  5. Go to tab ‘Work Reconciliation’ and click on ‘Attachments’ link.
  6. Add a new attachment, do NOT enter a Description.
  7. Save changes.
  8. Sign in using User ID VP2.
  9. Navigate to General Ledger > Perform Reconciliation > Workbench and add a new Inquiry Name (same name as in step 2).
  10. Enter value for As of Date From, As of Date To and Business Unit (same as in step 3).
  11. Click on ‘Search’.
  12. Go to tab ‘Work Reconciliation’ and click on ‘Attachments’ link.
  13. Add a new attachment, do NOT enter a Description.
  14. Save changes.
  15. Go back to the attachments and note User and Date/Time Stamp of first attachment is changed!


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see who actually uploaded attachments.

Cause

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