GP ESP - Performance issues accessing data in Cret@ Collective Data page (Doc ID 2057147.1)

Last updated on DECEMBER 14, 2015

Applies to:

PeopleSoft Enterprise HCM Global Payroll Spain - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Customer statement
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Following instructions, I am opening a case about a file not loading on the Revisión Liquidación CRET@ screen and uploading file due to confidentiality issue.
We requested a segments file from TGSS and we are tried to review a company the employee volume of which is the most contemplated on, around 560 employees and which has ERE.
We loaded in People the TGSS de Petición de Tramos / Segments request response file, and when doing a query of the data in People it does not get loaded. This has already happened with regards to this company, so I am not sure if it is due to the employee volume. The other companies can be queried without any issues.

Cause

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