ESFO 9.2: Customer Hot List Entries Seems to Be Duplicate In Staffing WorkCenter If Different Locations Are In Same City/State (Doc ID 2057201.1)

Last updated on SEPTEMBER 18, 2015

Applies to:

PeopleSoft Enterprise FIN Staffing Front Office - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Customer Hot List entries seems to be duplicate in Staffing WorkCenter if different locations are in same City/State,

Steps:
--------
The issue can be reproduced at will with the following steps:
1. Make sure a customer have multiple locations in the same city and state and for both are enabled for Staffing Hot List.
2. Go to Staffing > Staffing WorkCenter > Staffing WorkCenter Dashboard
3. Check Customer Hot List Pagelet

Actual Result:
-----------------
Two lines for same Customer based on Location but location Address1 Information is not displaying in the box, currently showing only the City & State , so they both looks same.

Expected Result:
---------------------
If customer have different Location Address defined for same Customer State and City, Location Field should display it correctly so that user can identify both distinctly.

Please see the Replication Steps document for more details related to complete configuration and the replication steps necessary to reproduce the issue.

Cause

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