EAR9.2: An Error Occured During the Upload When Attempting to Upload Excel Payments Where Customer Name is Having Special Character '&'

(Doc ID 2057495.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Payment Online Deposit

When attempting to upload Excel payments where customer name is having special character “&”the following error occurs.

ERROR
-----------------------
An error occured during the upload. Please check to make sure your settings are correct.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Open ExcelUploadforDeposits file.
  2. Enter a customer name containing special character “&”.
  3. Click on Generate XML and Post to post it to PeopleSoft application.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload payments using Excel.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms