ELM 9.X: AICC Content Authenication Issue, Resulting in Error Message.

(Doc ID 2058345.1)

Last updated on NOVEMBER 02, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


From My Learning Page, click the open new window link and if click Launch link of  web-based AICC content, receive an error message.


50619: There was an unexpected problem. Details can be found in the log files.
Please use the button below to retry


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms