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ELM 9.X: AICC Content Authenication Issue, Resulting in Error Message. (Doc ID 2058345.1)

Last updated on NOVEMBER 02, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


From My Learning Page, click the open new window link and if click Launch link of  web-based AICC content, receive an error message.

 

ERROR:
 
50619: There was an unexpected problem. Details can be found in the log files.
Please use the button below to retry

Cause

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