EEX 9.2: Prepay Auditor Unable to Save Comments in Expense Report When Pre-Pay Auditor Approval is Setup at Line Level. (Doc ID 2058989.1)

Last updated on SEPTEMBER 22, 2015

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Prepay Auditor is unable to Save Comments in Expense Report when Pre-Pay Auditor Approval is Setup at Line Level.

Setup:
---------

  - Pre-Pay Auditor is setup at Line Level for Pre-Pay Auditor Approval.
  - Expense Manager approval is setup based on the amounts.

Steps:
----------

1. Pre-Pay Auditor is setup at Line Level for Pre-Pay Auditor Approval in ERApproval Approval Process Definition.
2. Turn on HR Supervisor and Pre-pay auditor level approvals in Transaction Definition for Expense Reports.
3. Create and submit an expense report
5. Approve as HR Supervisor and the report will route to Pre-pay auditor.
6. Login as Pre-pay auditor and open the report and enter comments and save the report.
7. Open the report.

Expected result:
------------------------
The Comments entered should be present.

Actual result:
------------------
The comments are not present.

Please see replication steps document for more details.

Cause

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