E-PORTAL: Unified Navigation WorkCenter is Blank if Interaction Hub is upgraded from 9.1FP1/MP1 To MP3 Cumulative (Doc ID 2059271.1)

Last updated on JULY 18, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Upgraded IHub 9.1FP1/MP1 to MP3 on PT854, unified navigation workcenter is blank in demo environment
 

STEPS
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The issue can be reproduced if customer performs the following upgrade path

PT852.11 to PT854.10 
IH 9.1 MP1 to MP3 cumulative

Cause

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