E-PORTAL : Navigation Header is missing when WorkCenter Pagelet links with Personalize option enabled with New Window option opens only In PSC not PSP (Doc ID 2059356.1)

Last updated on AUGUST 01, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Whenever opening the links from work-center in new window , only the component is getting without navigation bar (PSC not PSP in URL)
Behavior of links is same in all work-centers.

Steps:
--------

1. Open a workcenter (e.g Staffing > Staffing WorkCenter )
2. In the left hand panel where all the links are getting listed,
3. Personalize the pagelet on the left hand side.
4. Check the "Open in New window" check box for a link.(Example:- add orders)
5. Click on save.
6. Refresh the pagelet
7. Now click on Add orders
8. Now a new tab page opened with URL 'psc' and the navigation header is missing 

Cause

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