ePerformance Printed PDF Documents - Carriage Returns are Missing in PDFs which are Visible on the PIA Page (Doc ID 2059480.1)

Last updated on MAY 12, 2017

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Occurs on PT8.53.x on HCM 9.2 PI06+

The HCM ePerformance Document has Content such as Section Description Field which may be formatted with carriage returns.  The carriage returns show up on the PIA page when displaying or updating Documents.

When printing the Documents using the page Print button, the EP_EVAL.PDF document is created as expected.

However the carriage returns that are seen on the PIA page are missing on the PDF document

Example Navigation:  Main > Self Service > Performance Management > My Performance Documents > Current Documents  [other navigation to documents apply]


Cause

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