Not Able To Save Accommodation Data In CS 9.0 (Doc ID 2059714.1)

Last updated on AUGUST 09, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

When attempting to save accommodation data, the following error occurs:

ERROR
-----------------------

(15,11) - [Information] - Invalid value -- press the prompt button or hyperlink for a list of valid values (91,34) - [Error] - Error changing value

{HHR_DISABILITY_SRV.ACCOM_REQUEST(1).RESPONSIBLE_ID}  (-1,0) 

 

Generic Service Error (18137,9) 

[Error] 

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Main Menu > Campus Community > Personal Information > Health Information > Accommodation Data
2. Search ID
3. Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to enter and save accommodation data.

Cause

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