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WORKFORCE_SYNC Error when Changing Job Effective Date (Doc ID 2060020.1)

Last updated on APRIL 03, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When changing job data in HCM, the WORKFORCE_SYNC delete process between CRM 9.2 and HCM 9.2 results in the following error:

"Cannot delete this job detail. An assignment needs at least one job detail record. (18076,4027) RB_CDM.RB_CDM_UTILITIES.Assignments.OnExecute Name:DeleteJob PCPC:22704 Statement:350
Called from:RB_EIP.SUBSCRIBE.WorkForceSubscribeAdapter.OnExecute Name:ProcessMsgVersion2 Statement:210
Called from:RB_EIP.SUBSCRIBE.WorkForceSubscribeAdapter.OnExecute Name:HandleWorkForceSubscription Statement:21
Called from:WORKFORCE_SYNC.WorkForceSync.OnExecute Name:OnNotify Statement:7"

 

REPLICATION STEPS
=================
1. Create a new person in HCM, create job 2 job rows - hire and data change. This should come over to CRM properly.
2. Change the effdt of the 2 job rows. The above errors are generated out and the change does not come over to CRM.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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