ETL9.2: SQL Error While Clicking On Apply Rules In Timesheet Page (Doc ID 2060136.1)

Last updated on APRIL 20, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HCM 9.2 PUM 13

It appears Time Admin generates below SQL error when multiple users click submit button at same time from the timesheet page.

Error:
SQL error occurred – Please consult your system log for details.
Process 100000436 ABENDED at Step TL_TA000200.DD000_OR.Step030(SQL)—RC=60(108,524)
CallAppEngine: Application TL_CALL_TA: AppEngine Error.(2,653) FUNCLIB_TL_WEEK.APPLY_RULES.FieldFormula

Steps to Recreate:
1. TL_INSTALLATION table has Real Time Rules set for Run from Apply Rules.
2. Punch time entered for multiple employees.
3. Multiple users click submit from the timesheet at the same time. The above error is triggered.

Business Impact:
Due to above error system processing is halted and causes delays in processing.

Cause

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