My Oracle Support Banner

ETL9.2: SQL Error While Clicking On Apply Rules In Timesheet Page (Doc ID 2060136.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HCM 9.2 PUM 13

It appears Time Admin generates below SQL error when multiple users click submit button at same time from the timesheet page.

Error:
SQL error occurred – Please consult your system log for details.
Process 100000436 ABENDED at Step TL_TA000200.DD000_OR.Step030(SQL)—RC=60(108,524)
CallAppEngine: Application TL_CALL_TA: AppEngine Error.(2,653) FUNCLIB_TL_WEEK.APPLY_RULES.FieldFormula

Steps to Recreate:
1. TL_INSTALLATION table has Real Time Rules set for Run from Apply Rules.
2. Punch time entered for multiple employees.
3. Multiple users click submit from the timesheet at the same time. The above error is triggered.

Business Impact:
Due to above error system processing is halted and causes delays in processing.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.