E-Portal: Remote Content Single link (Deep link) open from Integration Hub is still working inside Portal Context

(Doc ID 2060292.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When customer open HCM Homepage from Integration Hub using single link (Deep Link), any menu items open under HCM will still be using Integration Hub Portal wrapper (under Portal Context). Peopletools release prior to PT8.54 does not have this behavior. Instead, the HCM menu link will open inside the HCM context.

The information in this document also applies in the scenario where Single Signon is done between two PeopleSoft applications.  For example, if a user goes to the CRM application, and opens the HCM Homepage via a link, then the CRM application essentially acts as the "Parent application" or "Portal" in that case, and the menu will be opening under the CRM context.

Cause

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