Pledge Payment Received Does Not Match Sum Of Gift Payments On Pledge (Doc ID 2060738.1)

Last updated on MARCH 06, 2017

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The payments received for pledges on the pledge schedule does not always match the actual payments received. AV_PLEDGE_DTL.PLEDGE_PMT_RCVD does not equal the sum of AV_GIFT_DTL.GIFT_AMT where AV_PLEDGE_DTL.GIFT_NO = AV_GIFT_DTL.PLEDGE_GIFT_NO.

EXPECTED BEHAVIOR
-----------------------
Expect the amounts to match.

STEPS
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The issue can be reproduced at will with the following steps:
1. Look at the pledge schedule and match it against the actual payments received.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot trust the pledge balances/payments received.

Cause

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