EAR 9.1+ Excel Upload is Not Uploading Customers in PAYMENT_ID_CUST Table When the Customer Business Unit BU is different than Deposit BU (Doc ID 2060776.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
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9.1 bundle 34

Statement of Issue
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Excel Upload is Not Uploading Customers in PAYMENT_ID_CUST Table When the Customer Business Unit BU is different than Deposit BU

Expected Behavior
-----------------------------------
Customer References from the excel should transfer to the customer reference

Actual Behavior
--------------------------------
Customer reference is blank on the payment

What is Working
------------------------------
If customer BU is the same the Deposit BU the customer reference is being shown

Business Impact
---------------------------------------
Customer reference is not available in payment impacting payment application

Steps to Replicate
----------------------------
1. Create Excel upload where Customer Business Unit BU is different than Deposit BU
2. Import Excel upload file
3. Run the Payment Interface process

Cause

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