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WORKFORCE_SYNC Service Operation Routing Parameters Setup for HCM 9.2 and ELM 9.2 Integration (Doc ID 2061469.1)

Last updated on OCTOBER 20, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


ELM 9.2 Integration Broker Workforce Sync handler generating LM_EIP_CTRL_ID return code

The Workforce Full Sync is working. The Incremental Sync for Workforce from HR is completing on the IB Monitor but does not write the record to the staging table. We receive a handler test message of LM_EIP_CTRL_ID return code message.

The staging record should get populated upon changing values in HR side.


The issue can be reproduced at will with the following steps:
1. Change a value in HR side and check the IB messages
2. Check the staging table.


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