EGL9.2: Journals Ready for Processing Cannot Be Posted From GL WorkCenter (Doc ID 2061556.1)

Last updated on MARCH 06, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
***Checked for currency 6-MAR-2017***

Symptoms

On : 9.2 version, Journal Post

ACTUAL BEHAVIOR
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Posting Journals from the the GL WorkCenter does not work, after processing the Journals Ready For Processing, the journals remain in Valid status.

EXPECTED BEHAVIOR
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After running the post journal action from GL WorkCenter, the journals should be posted (have the “P” status).

STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to General Ledger > GL WorkCenter > Journals and click on the first option menu from left “Journals Ready for Processing”. Look for the Journal ID and check the ones which will be posted:
2) Select from the drop down list “Actions” the action “Post journals” and hit the “Go” button:
3) Message received after posting the journal was that the action went successfully:
4) Verify in Process Monitor that the posting journal action was finished:
5) Check the status of each journal, the status is 'V" (valid).


Cause

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