EAP: Getting "File type is not supported" Error While Trying to Open Attachment of Type XLS/XLSX/DOCX in Mobile Approval
(Doc ID 2061557.1)
Last updated on AUGUST 03, 2020
Applies to:PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Getting "File type is not supported" error while trying to open attachment with extension XLS/XLSX/DOCX in Mobile Approval
The issue can be reproduced at will with the following steps:
1. Log in as a approver in Mobile Approval Application.
2. Open any transaction pending for approval having attachment of type XLS/XLSX/DOCX
3. Try to open the attachment for it.
"File type is not supported"
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