E-FTP: Opening Attachments While In The Attachment Window Sends The Peoplesoft System Into Infinite Loop. (Doc ID 2062325.1)

Last updated on APRIL 05, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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Opening attachments while in the attachment windows send the PeopleSoft system into an infinite loop. Users are not able to get back to the page and are forced to close down their browser session.


PT8.54.10
Application FSCM 9.2 Image 10

 
ERROR
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No error screen freeze just see the spinning  wheel

Replication Steps

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1) Navigate main menu> Employee Self Service >Travel and Expense > Expense Reports > Create/Modify Expense Report( find existing value)

2) Clicked on Attachment Hyperlink

3) Browse and attach the file

4) File is attached.

5) User Clicks on the attachment and opens it.

6) The user tries to go back to the application and clicks OK.
The working cursor keeps spinning and user cannot get back to the application.

 

Cause

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