My Oracle Support Banner

EAR9.2: Warning - Write-off Amount Changed When Attempting to Apply Second Payment From a Deposit and Write-off Remaining Amount (Doc ID 2062522.1)

Last updated on MAY 16, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When attempting to apply second payment from a deposit then write-off remaining amount,the following warning triggers:

Warning - write-off amount changed
Write-off amount changes made would restart workflow. Do you want to continue?

The issue can be reproduced at will with the following steps:

  1. Make setup for Write-off approval workflow;
  2. Create first item (ex. Amount 900);
  3. Create second item (ex. Amount 500);
  4. Create one deposit with 2 payments (payment 1=500; payment 2=400);
  5. Apply first payment against first item and write off remaining amount;
  6. Submit write-off for approval;
  7. Apply second payment against second item and write off remaining amount;
  8. Submit write-off for approval - the initial workflow gets re-initialized.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.