EBI9.2: Pivot Grid Pops Up When User Accesses Billing > Maintain Bills > Standard Billing Page (Doc ID 2062545.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Bill Entry

ACTUAL BEHAVIOR
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Each time a user accesses the page Billing > Maintain Bills > Standard Billing page a pivot grid pops up when they press the Save button or one of the page series Back or Next links. This is happening only for 1 user currently, but it is consistent.

EXPECTED BEHAVIOR
-----------------------
Pivot grid should not pop up

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Billing > Maintain Bills > Standard Billing
  2. Enter Business Unit, Bill Type Identifier, Bill Source, Customer, Invoice Date, Accounting Date 
  3. Click Add
  4. Enter any other bill header information, if desired
  5. Click "Next" in the page series OR click on the Save button
  6. Pivot Grid pops up

Cause

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