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EBI9.2: Pivot Grid Pops Up When User Accesses Billing > Maintain Bills > Standard Billing Page (Doc ID 2062545.1)

Last updated on MAY 16, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Each time a user accesses the page Billing > Maintain Bills > Standard Billing page a pivot grid pops up when they press the Save button or one of the page series Back or Next links. This is happening only for 1 user currently, but it is consistent.

The issue can be reproduced at will with the following steps:

  1. Navigate to Billing > Maintain Bills > Standard Billing;
  2. Enter Business Unit, Bill Type Identifier, Bill Source, Customer, Invoice Date, Accounting Date;
  3. Click Add;
  4. Enter any other bill header information, if desired;
  5. Click "Next" in the page series OR click on the Save button;
  6. Pivot Grid pops up.




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