Errors "Changes Conflict with another data item (18, 5) or "Page data is inconsistent with database (18, 1)" when Adding and Configuring a Configured Product to a Sales Order (Doc ID 2062549.1)

Last updated on MAY 01, 2017

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The below errors are issued when adding and configuring a Configured Product to a Sales Order using the 'Create/Update Order' page (navigation: Order Management, Quotes and Orders, Create/Update Order) and  the 'Process Freight Charges' option is set to 'Online' at the Order Management Business Unit level (navigation: Setup Financials/Supply Chain, Business Unit Related, Order Management, Order Management Definition - Hyperlink: Order Entry Feature - Section: Processing Options).

Changes Conflict with another data item (18, 5)

or

Page data is inconsistent with database (18, 1)

 

Cause

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