Last updated on JUNE 30, 2016
Applies to:PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Using IE 9 we are able to launch a course but while taking the courses a pop-up window opens and the course closes down.
Types of errors from different Vendors:
Skillsoft Vendor Content Error:
A pop-up window titled "Player Version ...... - Internal Error" opens. "The Skillsoft Course Player has encountered an error while communicating with the Learning Management System. As a result, your session will now be closed."
QuestionMark Vendor Content Error:
50619: There was an unexpected problem. Details can be found in the log files. Please use the button below to retry
Steps to Replicate Issue:
1. Using IE 9 and Log in as a Learner
2. Enroll into a Skillsoft Course and launch, receive error message
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