E-AE: PSAESRV Crash At GetEnv() System Call on Some Unix Platform (Doc ID 2065744.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms

Application & Version: PT 8.53.13/ FSCM9.2
Red Hat Enterprise Linux Server release 6.5 (Santiago)

From time to time, some Application Engine processes (e.g. PS delivered AR_PP2, and customized VB_TESSI_VIR) end with status "No Success" or "Error", due to PSAESRV process crashing.

ERROR
---------------
Error seen in AESRV log

PSPAL: Abort: Unexpected signal received
PSPAL: Abort: Location: /vob/peopletools/src/pspal/exception_sigaction.cpp:494: RecoverableSignalHandler
PSPAL: Abort: Generating process state report to /appl/peoplesoft/pscfg/appserv/prcs/PRCSPRD1/LOGS/PSAESRV.12300/process_state.txt

Stack trace on PSAESRV dump file - process_state.txt

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms