E-PORTAL: Unknown Node Name In URL: When Accessing Content Provider Pagelets From Interaction Hub (Doc ID 2066019.1)

Last updated on FEBRUARY 10, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 8.54 version, Portal Technology

Unknown Node name in URL: when accessing content provider pagelets from Interaction Hub

When user click on a link in a component based pagelet in Interaction Hub

Unknown Node name in URL. http://abc.xyx.com/psp/PTLPROD_1/EMPLOYEE/ELMPROD_1/EMPLOYEE/ELM/c/LM_SS_LEARNING.LM_FIND_LEARNING.GBL?Page=LM_FND_LRN_PG&Action=U&ForceSearch=Y&TargetFrameName=None
 

ERROR
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Unknown Node name in URL




STEPS
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The issue can be reproduced at will with the following steps:
1. Click on a link in pagelet from within Interaction Hub

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use remote component based pagelets from Interaction hub

Cause

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