ELM: Inconsistent Behavior Across Search Pages (Enroll Learner and Administer Class Roster) (Doc ID 2066627.1)

Last updated on AUGUST 01, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Navigating the search pages in two different navigation
Enterprise Learning >Learners Task>Enroll Learner &
Enterprise Learning >Learners Task>Administer Class Roaster

Both the search is giving different result even if the search keyword entered is same for class ID

The First navigation is not giving any result whereas the second navigation is giving list of results containing the search keyword

STEPS

The issue can be reproduced at will with the following steps:
1. Enterprise Learning >Learners Task>Enroll Learner
2. Enter a portion of a class id instead of whole Test say for example "Business" and enter.It will not give any result.
3. Go to Enterprise Learning >Learners Task>Administer Class Roaster , Repeat step 2
4. It will give you result starting with the keyword entered.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms