EAR9.1+: Conversations Tab on Collections Workbench Times Out for 2300 Rows of Conversation (Doc ID 2067303.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Collections Workbench

When attempting to to view conversation in collection workbench the page is getting times out as there are more than 2300 conversations.

ERROR
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Time out.


STEPS
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The issue can be reproduced at will with the following steps:


BUSINESS IMPACT
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Cannot view conversations.

Cause

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