Communication Speed Key Does not Populate in Communication Management Page When Communication is Assigned Via 3C Engine (Doc ID 2068171.1)

Last updated on DECEMBER 15, 2015

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Goal

The Communication Speed Key is not populated through 3C Engine on the communication management page.

If the communication key for a specific student is entered manually on the communication management page (after running the 3C Engine for that specific student), the record gets saved along with comm speed key for that student, but when re-opening the saved record, the communication key is not populated.

 

Solution

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