GP UK EP60- Self Service does not Work for Employees Whose Names have Accented Characters. (Doc ID 2068279.1)

Last updated on OCTOBER 20, 2015

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees who have names with accented characters (eg António ) the delivered Self Service does not work and returns a peoplecode error while generating the P60 online.

The Report Manager files are fine but the self service fall over with a peoplcode error when trying to generate P60 for such population e.g Name - António

Cause

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