EBI9.2 Billing Courtesy Copy Goes to No Success ABENDED at Step BI_XMLP.NonCons.GenFile (PeopleCode) (Doc ID 2068569.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Billing Finalization/Proforma Image 10

Billing Courtesy Copy goes to No Success

The courtesy copy functionality for the billing invoice makes the Single Action Job go to No Success on the Invoice print BIXPRNT00 when there is a special character such as an ampersand in the address of the Bill To Customer.

ERROR
-----------------------
Error generating report output: (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessRe port

PCPC:79744 Statement:1595 Called from:SCM_BI_XMLP.BI_XMLP.OnExecute Name:DoProcessReport Statement:47
Called from:SCM_BI_XMLP.XMLFile.OnExecute Name:GenReport Statement:11 Called
from:BI_XMLP.NonCons.GBL.default.1900-01-01.GenFile.OnExecute Statement:24 (12501,160)
Process 52840 ABENDED at Step BI_XMLP.NonCons.GenFile (PeopleCode) -- RC = 20
52840 BI_XMLP NonCons GenFile PeopleCode 20


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add an "&" to customer address (and potentially other special characters / oracle reserved symbols)
2. Create a bill with XML pub layout
3. Add this customer to courtesy copy

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is functionality that will affect PRD at the end of August if the courtesy copy functionality is used.

Note:
1. For a bill to customer with ‘& - ampersand’ in addresses, if you process an invoice without the courtesy copy then there are no issues.
2. For a bill to customer with no ‘& - ampersand’ in addresses, there are no issues with processing for courtesy copy.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms