Error in Manager Self Service when Expanding Direct Reports from Team Historical Profiles: "You are Not Authorized to Access this Profile" (Doc ID 2068915.1)

Last updated on OCTOBER 21, 2015

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eDevelopment - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to expand direct reports from Team Historical Profiles, the following error occurs:

ERROR

"You are not authorized to access this profile"

The issue can be reproduced at will with the following steps:
1. Login as Manager
2. Main Menu > Manager Self Service > Learning & Development > Team Historical Profiles
3. As Manager, Locate a Direct Report with Direct Reports (denoted with "+" next to name) or Indirect Reports
4. Select Employee & Error Generated


Cause

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