View Document or Edit Document button logs user out of system if the Document Management page is accessed from Worklist pagelet (Doc ID 2068998.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

View Document or Edit Document button logs user out of system if the Document Management page is accessed from Worklist pagelet.

1) Setup a pagelet for the Worklist page. (PeopleTools > Portal > Structure and Content)
2) Add the pagelet to the home page. (Personalize: Content)
3) Go to the Worklist pagelet and click on link for Collaboration Review entry. This opens the Document Management page.
4) Hit View Document or Edit Document button.
5) User is logged out of the system.

If customer uses the traditional Worklist (Main Menu > Worklist > Worklist), they don't have this problem. Also, if they navigate directly to the Document Management page from the Supplier Contract menu in FSCM they don't have this problem.

Cause

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