ELM 9.2 Enhancement: Request New Learning - Submission Notification (Doc ID 2070551.1)

Last updated on NOVEMBER 03, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

When a Learner requests a new course or additional seats on an course (Via request New Learning Functionality), the learner currently does not receive any acknowledgement via notification e-mail that their submission was successfully received by the system or administration. A number of notifications currently exist for Administrators when they are dealing with the subsequent administration of the request.

Functional Outline

1.0 - Request New Learning Notification Submission Templates such that when a learner requests a new or existing course at the point of submission their request is acknowledged.
1.1 - Based on standard ELM notification infrastructure and templates etc create a Request New Learning submission notification template.
1.2 - Within the template variables include the usual employee variables of name etc
1.3 - Within the template variables include the variables to capture and return the details of the request submitted by the learners, back to the learner to confirm their request details
1.4 - Create a template for Request New Learning (Brand New Course)
1.5 - Create a template for Request New Learning (Existing Course)
1.6 - No requirements to vary from the existing LM_NOTIFY process in sending out the e-mails
1.7 - If requested by a manager - to list the additional names submitted with a multiple request


Optional Requirements
3.0 Ability to CC manager or supervisor as a setup template option

Solution

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