Employees Reporting through Empty Position Partially Fall Off Matrix Org Chart (Doc ID 2070934.1)

Last updated on OCTOBER 27, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employees that report to or up through empty positions are not returned in any search results on the Direct Line Reports or matrix tabs, even though they appear on the chart and list views of these same tabs when you navigate to their nodes.

STEPS

The issue can be reproduced at will with the following steps:
Main Menu >> Org Chart >> Matrix folder

Cause

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