EAR9.1+: No Prompt Values When Trying to Look Up an AR Item Reference on Payments (Doc ID 2071032.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Payment Online Deposit
with Bundle #33

ERROR
-----------------------
4,4, table assigned to that as the Field change code is not triggered from the Qualifier code.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Accounts Receivable > Payments> Online Payments > Regular Deposit and create a regular deposit.
  2. Enter payment ID for the payment.
  3. Click on Qualifier code, Qualifier code is defaulted to 'I'.
  4. Tab out or click on the Reference field, there is no prompt.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter regular deposit with references.

Cause

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