While Routing Multiple Applicants, Separate Emails Have Link To Wrong Applicant
Last updated on OCTOBER 27, 2015
Applies to:PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When you route multiple applications to a single recipient, without combining the emails into one, the system sends separate emails, with different employee names, but the links are all to the first application.
The system should send separate emails, one for each application being forwarded, and each email should contain the name of the applicant and a link to that person's application.
1. On applicant list, select two or more applicants, and choose Recruiting Actions > Route Applicant from the Group Action list of values.
2. Complete the Email details (recipient, comments, etc.) and send.
3. Open the recipient's email account and find the emails. There will be one email for each applicant routed.
4. Open each of the emails and note the name of the applicant. Hover over the name to see the properties, and note that the properties for all the applicants point to the same applicant ID.
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