E-AWE: HCM Manager Self Service Transfer Using Delivered UserList Of 'RequesterChoiceApprover' (Doc ID 2071285.1)

Last updated on OCTOBER 27, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, AWE Workflow HCM 9.1 Job Personal information

Manager Self Service Transfer;
Set up to use Direct Reports ' By Part Posn Mgmt Supervisor’ with Process ID 'TransferEmployee' containing 1 step that uses delivered UserList of 'RequesterChoiceApprover' The desire is that another Manager of the receiving Employee be the Approver.

When the Requestor/Transaction creator submits the transaction, the 1 Step is Skipped with message;

Requester (HCRUSA_KU0101) is Approver on step number 1, path 1, stare 1, but Self-approval criteria not met (18081,1030)

The step is Skipped, and an Error Step to *Admin Role is inserted.

Tracing this process shows the following error;


ERROR
-----------------------

Caught Exception: First operand of . is NULL, so cannot access member external Step. (180,236) EOAW_CORE.NotificationEventHandler.OnExecute Name:StepEventNotifyList PCPC:172330 Statement:2025



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure Direct Reports By Part Posn Mgmt Supervisor
2. Process ID TransferEmployee, configured with 1 step, using delivered UserList of 'RequesterChoiceApprover'
3. Submit Employee Transfer.
4. Observe Status Monitor shows;

Requester (HCRUSA_KU0101) is Approver on step number 1, path 1, stage 1, but Self-approval criteria not met (18081,1030)

Cause

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