E-CA: Java.lang.UnsatisfiedLinkError After Welcome Screen In Change Assistant (Doc ID 2071329.1)

Last updated on JULY 19, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54 version, Change Assistant

When attempting to configure CA 8.54
the following error occurs.

ERROR
-----------------------
java.lang.UnsatisfiedLinkError: com.peoplesoft.pt.environmentmanagement.utils.PSRegAccess.GetStringSetting(Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String;


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.install PT 8.54.10 and start CA but 8.54
2. configure CA .
3. click next on the welcome window

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use CA for applying any update or change packages.

Cause

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