E-SES: EQG17074: Invalid facet path: ptsf_sbo_name AND EQA-11001: The object with key "facetName=PTSF_SBO_NAME" and type "facetTree" already (Doc ID 2071331.1)

Last updated on DECEMBER 06, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Customer had Search Framework working properly, but after a PeopleSoft database refresh from another environment, Search Framework is unable to return any results at all, despite trying to un-deploy and re-deploy several times. Also the configuration of the Search Framework is correct and all PeopleSoft mandatory patches for SES existed.

Error returned when performing a search:

"No results were returned. Refine your search by entering a different keyword. "

However searching from the search page works though.

Cause

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