Job Opening No Longer Available Displays Job Details Page with Empty Confirmation Box (Doc ID 2071379.1)

Last updated on JULY 06, 2017

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On the Candidate Gateway, when an applicant clicks on a job opening that is no longer available, the applicant is presented with a pop-up message indicating about the job opening being no longer available. However in the background, the job details page is brought up with an empty yellow confirmation box with a green check mark. No text is presented.

STEPS

The issue can be reproduced at will with the following steps:
1.Access the Careers site Main Menu > Careers
2.Click on the job opening that has ended.
3.Do not run Job posting index refresh.
4.Try applying for the JO
5.The users is brought to the Job Details page with a message popup with the funny looking page in the backend.

Cause

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