Smart HR Transaction - Address_02_SGP Error: "At least one Address field (Address1, Address 2) must be populated in order to save the address. (1000, 31009)"

(Doc ID 2072567.1)

Last updated on SEPTEMBER 10, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Smart HR Transaction - address_02_sgp issue

In Template Based Hire (TBH), Section ADDRESS_02_SGP, field Address Type is not set to required.

However in transaction, the warning message is populated when the Address_02_SGP fields are left blank.

The transaction can be only saved when the fields are filled.

ERROR

At least one Address field (Address1, Address 2) must be populated in order to save the address. (1000, 31009)
The Address will not be saved unless on of the address data fields is populated.

STEPS

The issue can be reproduced at will with the following steps:
1. Main Menu >> Workforce Administration >> Smart HR Template >> Smart transactions.
2. select a template and fill in the Address_01_SGP and leave the Address_02_SGP fields blank
3. fill in the information in template and save
4. The below message will triggered.
At least one Address field (Address1, Address 2) must be populated in order to save the address. (1000, 31009)
The Address will not be saved unless on of the address data fields is populated.

Cause

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