E-:PORTAL: Navigation from Interaction Hub Fluid pages to a content provider classic page gives "you are not authorized..." error
(Doc ID 2072838.1)
Last updated on MAY 03, 2021
Applies to:PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.
When the eBenefits workcenter is accessed directly in HRMS all pagelets appear correctly.
When viewed from Interaction Hub , all pagelets are giving Authorization errors.
User is navigating from an Interaction Hub Fluid home page to a content provider fluid page and then clicks a link that open a work center . For example Navigate from IH fluid Home page to HCM employee self service > benefits> Life events page. Tills here all the navigation shows in fluid. when user chooses a lif event, it redirect to the Life events work center classic page with error " you are not authorized....."
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