My Oracle Support Banner

E-:PORTAL: Navigation from Interaction Hub Fluid pages to a content provider classic page gives "you are not authorized..." error (Doc ID 2072838.1)

Last updated on MAY 03, 2021

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.


When  the eBenefits workcenter is accessed directly in HRMS all pagelets appear correctly.
When viewed  from Interaction Hub , all pagelets are giving Authorization errors.

User is navigating from an Interaction Hub Fluid home page to a content provider fluid page and then clicks a link that open a work center . For example Navigate from IH fluid Home page to HCM employee self service > benefits> Life events page. Tills here all the navigation shows in fluid. when user chooses a lif event, it redirect to the Life events work center classic page with error " you are not authorized....."


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.