Names Containing Umlauts (ü) Return No Search Results in Modify a Person (Doc ID 2073478.1)

Last updated on JULY 01, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When searching for employees using an umlaut (ü) in their name no matches are found.

The issue can be reproduced at will with the following steps:
1. Login to PeopleSoft using German language
2. Navigate to Hauptmenü > Personalverwaltung > Personalien > Personalien ändern (Main Menu > Workforce Administration > Personal Information > Modify A Person)
3. Try searching for Schäder
4. No matches will be found (Keine übereinstimmende Werte gefunden.)

Cause

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