EAR 9.2 Payment Worksheet With Customer References Not Including Item Referenced With Payment Do Not Show Up In The Payment Worksheet

(Doc ID 2073866.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Maintenance Worksheet Image 12

Payment worksheet with customer references not including item referenced with payment do not show up in the payment worksheet

A payment worksheet for a payment referencing customers and an item not associated with the customers should build a payment worksheet with all the open items for the customers and the specified item.
In image 1 this was working

The issue can be reproduced at will with the following steps:
1. Create a Payment with customer reference and item reference (but item belongs to different customer)
2. Build the payment worksheet

The issue has the following business impact:
Due to this issue, Business impact is very vital as payments cannot be applied efficiently


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