Unable to Approve Pending AWE Transaction after Revoking Delegation (Doc ID 2074207.1)

Last updated on JUNE 21, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to Approve Pending AWE Transaction After Revoking Delegation

An approver for an AWE transaction delegates their approval authority for a given transaction to a proxy. Then a requestor submits a transaction request which then goes into a Pending status awaiting approval by the proxy. The delegator then revokes the delegation. The delegator then goes to the approval page to approve, but there are no approval or deny buttons displayed on the page.

STEPS

The issue can be reproduced at will with the following steps:
1. The user logs into the system, creates a Delegation Request.
2. The proxy accepts the Delegation request
3. A transaction is created
4. The Delegator revokes back the Delegation
5. The user goes back to the approvals page, but not able to see the Approve Deny button.


Cause

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