PeopleSoft Events and Notifications: Error in EOEN_MSG_CHNL
(Doc ID 2074748.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
HCM 9.2 Image 14
PeopleTools 8.53
PS Alert email is not received
When testing PeopleSoft Alert located at Enterprise Components>Events & Notifications > Alerts, getting error in EOEN_MSG_CHNL, even though App Engine EOEN_ALERT is ran to success, the email is not received.
Replication steps:
1) On Image 14, setup an alert for the email to send out
2) Run app engine EOEN_ALERT from Enterprise Components> Events & Notifications > Alerts> Run Alerts
3) Check the EOEN_MSG_CHNL and there is error with the message.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |